Want to know more about QNAP Products? Need help selecting the right NAS for your application?

Here are some links to great tips.

Getting started with QNAP : Getting Started
How to select a NAS : How to select a NAS
Tutorials & FAQ. Learn more about QNAP products & features : Tutorials etc.
YouTube Channel : YouTube

How to get technical support for a QNAP product that you have purchased in New Zealand.

If you encounter any technical problems when using your QNAP product, the first step is to contact the dealer/ retailer/ e-tailer/ system integrator or the distributor you purchased the NAS from.

To escalate any issues you can contact Snapper Network Distributors, the NZ distributor.
The tech support contact details can be found here: http://www.snappernet.co.nz/contact-tech

Self Help
For self-help, you can start with the QNAP Tutorials & FAQ : FAQ
And make sure you’re using the latest product firmware or utility for the product : Downloads

Helpdesk
You can also try the QNAP help desk website : Helpdesk

Or contact them via Skype and Email.

Real-time Skype Support.
Service Hours: 09:30-24:00 (1.30pm to 4am NZ Time)
Skype : qnapskype

E-mail at Email Support

QNAP is distributed in New Zealand by
www.snappernet.co.nz